Order & Checkout Support FAQ

Order Steps

Select products → add to cart → checkout → fill details → apply discount → confirm purchase

Email confirmation is sent after checkout.

Support: service@caloriiax.com

Wrong or Missing Items

Send order number and clear photo (under 1MB). Replacement after verification.

Order Confirmation

Check email or spam folder.

Order Changes

Only allowed before processing cutoff (11:00 PM PDT).

Cart Options

Add / edit / remove items

Browser Support

Updated Chrome, Safari, Firefox, Edge

Payment Methods

Visa, MasterCard, AmEx, Discover, PayPal, Apple Pay

PayPal Checkout

Login → confirm payment → return

Coupon Use

Apply discount at checkout

Returns & Exchanges

Refer to return policy

Email: service@caloriiax.com

Return Requirement

Contact support before sending items back

Email: service@caloriiax.com

Order Cancellation

Not available after processing begins

Secure Checkout

Payments are encrypted and protected

Privacy Policy Note

Data is used only for service and compliance